What can we help you with?

Legentic Platform

• Getting Started with the Legentic Platform
• Investigate
• Evidence
• Legentic Platform general FAQ
• Getting Started with SSO - Azure AD
• From Mohawk to Legentic Platform FAQ
• Getting Started with User Management

Legentic - product updates

• Legentic Platform updates
• 2023-APR-27: Price Filter Chip
• 2023-APR-27: Price Filter Error Handling
• 2023-APR-27: EULA version v2.0
• 2023-APR-27: Anonymized Search Query
• 2023-MAY-17: Cookie Policy & Privacy Policy
• 2023-MAY-17: Published Date

Legentic Data FAQ

• I cannot find a specific ad. Why?
• I don't see a photo in the ad. Why?
• What sources do you collect data from?
• I have a domain that you might find valuable?
• The online ad contains different information from the one found in Legentic Data?
• Legentic data contains a published date, what does this mean?

Sjerlok Case Management (API)

• Getting Started (Sjerlok)
• Create a Case
• Update a Case
• Data Dictionary (Sjerlok schema)

Use-case Examples

• API Use-case: Claim value higher than last-sold price
• API Use-case: Claimant try to sell the item previously
• API Use-case: Travel insurance claim validation

Privacy, security and compliance

• FAQ
• End-User License Agreement
• Privacy Policy
• US Privacy Policy
• Cookie Policy for Customers and Users
• Multifactor Authentication for Mohawk
• Multifactor Authentication for Sjerlok
• ISO 27001 and 27701 Certification

Mohawk Automation (API)

• Getting Started
• Basic API Queries
• Advanced API Queries
• Automation - Claims Process
• Automation - Fraud Process
• Data Dictionary (Schema)

Mohawk Portal FAQs

• How can I reset my forgotten password?
• I lost my multiple-factor authentication device (MFA-2FA). What now?
• How can I filter by domain?
• How can I filter by date?
• How can I filter by price?
• How can I search by a nickname?
• How can I set up an alert?
• How can I change the order of the results?
• View all articles in “Mohawk Portal FAQs”

Sjerlok FAQs

• How can I reset my forgotten password?
• How can I upload cases?
• What fields are mandatory to create a case?
• How important are non-required fields?
• Can you search for stolen assets without identifiable numbers? Phone number, plate, nickname, etc..